At Myospec Labs, we are committed to supplying high-quality research chemicals and laboratory products. Each batch is subject to internal quality checks, and a Certificate of Analysis (COA) or equivalent documentation may be made available so you can review key specifications before placing your order.

Because our products are intended strictly for research and laboratory use, and to maintain safety and product integrity, we do not accept returns once an order has been delivered.

If you receive an order that you believe is:

• Damaged in transit

• Incorrect (wrong item, quantity, or concentration)

• Otherwise not as described

please contact us at [email protected] within a reasonable timeframe, including:

• Your order number

• A description of the issue

• Photos, if applicable

We will review each situation on a case-by-case basis and may, at our discretion, offer a replacement, store credit, or other resolution where appropriate.

Our customer support team is committed to providing a professional and fair experience for all customers while maintaining strict safety and handling standards for research-use products.