1. What data do we collect?
We collect information from you when you:
Depending on what you do on the site, we may ask for:
You can browse most parts of our website without providing personal information.
2. Why do we collect your data?
We collect your information to:
Process and fulfill your orders
Communicate with you about your purchases, support requests, and updates
Improve our website, products, and customer experience
Send you marketing emails if you have opted in (you can unsubscribe at any time)
We do not sell your personal information. We only share it when necessary to:
Process payments
Ship your order (for example, your name and address on the shipping label)
Comply with legal or regulatory requirements
All third parties who assist us are required to keep your information confidential.
3. How do we protect your information?
We use a combination of technical and organizational safeguards to protect your personal data, including:
Secure Socket Layer (SSL) encryption for data transmitted during checkout and login
Limiting access to personal data to authorized personnel and trusted service providers
Not storing full payment card details on our own servers (payment processing is handled by secure third-party providers)
While no method of transmission or storage is 100% secure, we take reasonable steps to safeguard your information.
4. Do we use cookies?
Yes. We use cookies and similar technologies to:
Remember items in your cart
Maintain sessions when you are logged in
Help us understand how visitors use our site so we can improve it
You can control cookies through your browser settings, but disabling cookies may affect site functionality, including checkout.
5. Do we share your information with third parties?
We do not sell, trade, or rent your personally identifiable information.
We may share your information with:
Payment processors
Shipping and logistics providers
Website hosting, analytics, and email service providers
These third parties are trusted partners who help us operate our business and are required to keep your information confidential and use it only for the services they provide to us.
We may also disclose information when required by law, to enforce our site policies, or to protect our rights, property, or safety.
6. Children’s Online Privacy Protection Act (COPPA)
We do not knowingly collect personal information from anyone under 13 years of age.
Our website, products, and services are intended for adults (18+) involved in research, laboratory, or related professional use. If we become aware that we have collected data from a child under 13, we will take steps to remove that information.
7. Terms of Service
Please refer to our Terms and Conditions page for additional details regarding:
Your use of the site is also governed by those terms.
8. Your consent
By using the ImmunoPep Labs website, creating an account, or placing an order, you acknowledge and agree to this Privacy Policy and our data practices.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page, and the “Last updated” date may be revised accordingly. Continued use of the website after changes are posted means you accept the updated policy.